At Glemour Gold, we believe that every piece of jewelry holds a story. Whether it's a gift for a loved one or a symbol of self-celebration, we treat each order with utmost care and precision to ensure a seamless delivery experience. Our shipping process is designed to be transparent, efficient, and secure, so that your precious purchase reaches you exactly the way it was meant to — safe, elegant, and on time.
Order Processing
All confirmed orders are processed within 1 to 3 business days. During this time, we conduct thorough quality inspections, secure packaging, and initiate the logistics procedure. For customized, personalized, or made-to-order pieces, the processing time may extend to 5 to 7 business days, depending on the intricacy of the design.
We strive to keep you informed at every stage. Once your order is shipped, you will receive a detailed confirmation email with tracking information so you can follow your package every step of the way.
Shipping Options and Delivery Timelines
We ship across India and offer international delivery to selected countries. Our shipping partners are highly reputed, reliable, and trained to handle delicate luxury items.
Domestic Shipping (within India):
- Standard Delivery: 3 to 7 business days
- Express Delivery: 1 to 3 business days (extra charges apply)
International Shipping:
- Delivery typically takes 7 to 15 business days, depending on the destination country and customs clearance process.
Please note: Public holidays, peak festive seasons, or unexpected circumstances may cause slight delays. However, our team ensures constant coordination with logistics partners to minimize disruption.
Shipping Charges
- Free standard shipping on all prepaid orders above ₹1,999 within India.
- Cash on Delivery (COD) is available for selected pin codes with a nominal handling fee.
- Express and international shipping charges are calculated during checkout based on location and order value.
Packaging
Each Glemour Gold piece is delivered in our signature luxury packaging — ready for gifting or safekeeping. We ensure every product is securely packed, tamper-proof sealed, and insured during transit to offer complete peace of mind.
Delivery Concerns and Tracking
Once shipped, customers will receive a tracking number via SMS or email, which can be used to monitor the shipment in real-time. In the rare event of a delivery delay or issue, our support team is available to assist promptly.
Contact Us
For any shipping-related queries, assistance with your order status, or help with tracking, please don’t hesitate to get in touch:
- Email: Glemourgold@gmail.com
- Phone: +91 95861 53255
- Business Hours: Monday to Saturday, 10 AM – 7 PM